Accessibility Statement
Effective Date: May 15, 2025
Last updated: May 15, 2025
Our Commitment to Accessibility
Your Custom Journey is committed to providing a website that is accessible to the widest possible audience, regardless of ability or technology. We strive to ensure that our digital content and user experience conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, as required by the European Accessibility Act (EAA).
Accessibility Standards
We aim to make all content on yourcustomjourney.com accessible by:
– Ensuring sufficient color contrast
– Providing keyboard navigability
– Using clear, descriptive links and headings
– Adding meaningful alternative text to all images
– Ensuring forms are properly labeled and usable with assistive technologies
– Using ARIA attributes where appropriate to enhance accessibility
Known Accessibility Issues
We are continuously reviewing our site to improve accessibility. At this time, we are not aware of any major accessibility barriers. If you encounter any issues, please contact us at accessibility@yourcustomjourney.com, and we will work to resolve them promptly.
Feedback & Contact Information
If you experience any difficulty accessing any part of our website or would like to report a problem, please contact us:
Email: request@yourcustomjourney.com
Subject line: Accessibility Feedback
We aim to respond within 5 business days.
Enforcement Procedure
If you are not satisfied with our response or if we do not address your concerns in a timely manner, you may contact the relevant national enforcement body for accessibility in your country.
For users in Italy:
AgID (Agenzia per l’Italia Digitale)
https://www.agid.gov.it/
Ongoing Improvements
We are committed to making ongoing improvements to ensure digital accessibility for all and to meet the evolving legal and technological standards.
